Shipping in Denmark
Regardless of volume a 29 DKK / 4 € will be added to cover freight fee with GLS. All package is send insured. The package will be sent to either a GLS shop or a business address (work place e.g) at your choice. You will receive an advisement per mail or text message (sms) when the package is delivered. When receiving the package, you have to show the email or text and id with picture.
At present, we are NOT able to send to your private address.
For orders over 500 DKK sent the order I freight free.
Shipments abroad are delivered by GLS and sent as an insured package and business mail, which means that the package cannot be sent as a gift to non-EU countries in an attempt to evade local taxes and duties.
Regular service in Europe is app. 4-5 business days
Regular service outside Europe is app. 5-7 business days
Sweden, Finland, Germany, Austria, UK, Netherland and Belgium 49 DKK / 7€ ¤.
Norway and rest of European incl. Faroe Island and Iceland 150 DKK / 20 €.
Rest of the world 250 DKK / 33 €
The following days, besides weekend, we do not ship
Småfolk offer a 14 day return policy from the day you receive your goods. In order to get the full purchase price returned, the goods must be returned unused, in the same condition as when received and with the Schedule of claim filled out. We do not take bag the goods if the Schedule of claim is not filled out as requested and send bag with the return goods.
We will return the purchase amount to you, no later than 14 days after receiving the goods. We return the amount to the credit card used when purchasing the goods. It is not possible to return the amount to any other credit card. This is to prevent misuse of stolen credit cards. Please remember to save a receipt as documentation for the package you have sent back to us. Returning goods is at your own expense.
You can find the Schedule of claim here:
It is your responsibility to make sure that the return good will be delivered at Småfolks address, and it is at your own expense. Småfolk do not receive goods sent "without delivery" that has to be picked up at a postal office or package-shop, and we do not receive goods sent by cash on delivery.
Valuation of returned goods
If the goods are returned with hangtags and the packaging intact, the full purchase price will be returned. If the goods are returned unused but without hangtags and with the packaging broken it reduces the value of the goods and therefor we will not return more than 50 % off the purchase price.
If the goods have been used or have been damaged, it is not possible for Småfolk to resell the goods, and therefor we can not return the purchase price.